The Incident Bulletin is sent once a week, when there are major incidents to report affecting postal distribution.
This week’s bulletin contains information about Papua New Guinea, Greece, Norway, Belgium, France, Finland, Luxembourg, United Kingdom and Mexico.
Papua New Guinea
Reported: January 26, 2024
Incident: Back to normal
Post PNG informs that its postal and call centre operations have now resumed as normal. Operations relating to the transportation, processing and delivery of mail are gradually returning to normal.
Greece
Reported: January 26, 2024
Incident: Back to normal
Further to EmIS 178/2023, Hellenic Post, informs other Union member countries and their designated operators that the IT issues regarding the sending of RESDES messages have been resolved, effective from 9 January 2024.
Norway
Reported: January 26, 2024
Incident: Back to normal
Further to EmIS 105/2023 and 116/2023, the designated operator of Norway, Posten Bring AS, informs that the postal operations have resumed as normal.
Belgium
Reported: January 26, 2024
Incident: Back to normal
Belgium, bpost, informs that its postal operations have resumed as normal.
Belgium
Reported: January 30, 2024
Incident: Farmers’ movement
Belgium, bpost, informs that, as of 27 January 2024 and owing to the expansion of the Belgian farmers’ movement throughout the country, the majority of motorways, strategic sections of the secondary road network and access to major cities are subject to disruption. This movement is expected to last at least until 2 February 2024. As a result, bpost is experiencing difficulties with regard to the receipt of international shipments, as well as the transportation, collection and delivery of all mail (letter-post, parcel-post and EMS items). Delays are therefore to be expected in the processing of mail.
France
Reported: January 29, 2024
Incident: Back to normal
France, La Poste, informs that the operational difficulties owing to adverse weather conditions have been resolved.
France
Reported: January 29, 2024
Incident: Farmers’ movement
France, La Poste, informs that, as of 23 January 2024 and owing to the expansion of the French farmers’ movement throughout the country (including at borders), the majority of motorways, strategic sections of the secondary road network and access to major cities are subject to disruption. As a result, La Poste is experiencing difficulties with regard to the receipt of international shipments, as well as the transportation, collection and delivery of all mail (letter-post, parcel-post and EMS items). Delays are therefore to be expected in the processing of mail.
Finland
Reported: January 30, 2024
Incident: Strikes throughout Finland
Finland, Posti Ltd, informs that, several trade unions have announced that they intend to organize political strikes lasting one or two days in several sectors throughout Finland on February 1–2, 2024.
The Postal and Logistics Union (PAU) and the Automobile and Transport Workers’ Union (AKT) have also announced their participation in political strikes.
Our current preliminary estimate is that the political strikes on February 1–2 will cause delays of a few days to the deliveries.
Luxembourg
Reported: January 31, 2024
Incident: Back to normal
Further to EmIS 007/2024, Luxembourg, Luxembourg Post, informs that the operational difficulties owing to bad weather have been resolved.
United Kingdom
Reported: January 31, 2024
Incident: Update on disruption following cyber incident
Further to EmIS message 67/2023, Royal Mail, would like to advise that the disruption resulting from the cyberattack in January 2023 has now been largely resolved, and that services and communications returned to normal on 22 November 2023.For the latest information on this incident, visit: www.royalmail.com/international-incident-bulletin.
Mexico
Reported: January 23, 2024
Incident: Update on postal services following Hurricane Otis
Further to EmIS 153/2023, Servicio Postal Mexicano, advises that the situation in Acapulco and the surrounding municipalities remains critical. However, basic postal services (letter-post and parcel-post items) have been re-established.
Servicio Postal Mexicano is still unable to guarantee electronic data interchange with its partners owing to a lack of power and connectivity in the affected areas, as indicated in the aforementioned EmIS message.
