Incident Bulletin 16th September 2023

This week’s bulletin contains the latest information about China, Greece, Italy, Morocco.

China, Hong Kong

Start date: Since 7 September 2023
Incident: Extreme weather conditions 

Hong Kong Post, the People’s Republic of China’s designated operator for Hong Kong, inform of the extreme weather conditions across Hong Kong, including the black rainstorm and flooding warning, since the evening of 7 September 2023. This situation is affecting the processing and conveyance of all inward, outward and local mail. As a consequence,
quality of service is affected, including for inbound and outbound EMS, air parcels and registered airmail.

Greece

Start date: Since 5 September 2023
Incident: Heavy rainstorms, flooding and landslides affecting operations

Hellenic Post ELTA (GR), Since Tuesday 5/9/2023 the GR territory has been hit by heavy rainstorms, flooding and landslides which has affected many areas especially in Central and North Greece.
As a consequence many domestic operations of Hellenic Post (collection, transportation and delivery) have been affected and prevented the operations to run as normal. The transportation and processing of inbound and outbound mail (letter-post, parcel-post and EMS items) are affected and, consequently, delays are to be expected in the delivery of mail throughout Greece. 

Italy

Start date: Since 8 September 2023
Incident: Backlog of packets and parcels

Poste Italiane, informs that there is a backlog for clearance of packets and parcels owing to an issue with the national customs IT system. The backlog is also causing capacity issues in the warehouse and is therefore also affecting low-value items (value below 150 EUR), including items with IOSS (Import One Stop Shop) numbers. Poste Italiane is taking all necessary measures to solve the above issues in conjunction with the senior management of the customs administration and IT services, and will provide regular updates on the situation with a view to resolving it as quickly as possible.
 
Inbound products from EU countries are not affected and are being processed as per normal operations.

Morocco

Start date: Since 8 September 2023
Incident: Earthquake struck the Marrakesh and Agadir regions

Morocco, Poste Maroc, informs that an earthquake struck the Marrakesh and Agadir regions on Friday, 8 September 2023. The resulting damage to physical infrastructures has affected postal operations in these two regions. Delays are being seen in the processing and delivery of letter-post, parcel-post and EMS items.
 
The affected postcode areas are:
35062     46000
40022     46010
40030     46020
40040     46050
40050     46053
40065     46100
40070     46150
40080     46300
40090     46999
40100     47050
40140     47900
40150     65800
40160     80000
40253     80010
40300     80020
40999     80040
41000     80060
41050     80070
41152     80090
41202     80100
42050     80650
42051     80652
42102     81000
42103     81006
42112     81010
42122     81050
42152     82000
42174     82010
42202     83000
42252     83036
42302     83052
42303     83074
42312     83202
42353     83300
42402     83325
42452     83332
43000     83350
43075     83500
43102     83522
43124     84000
43150     84100
43252     84150
43303     85000
43350     85200
43402     85352
43450     85450
44000     85550
45000     86150
45010     86199
45150     86350
45200     86356
45253     86360
45502     87052
45800     87100
45852     87200
                87252
                87274
                87452

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