Have you found new international markets you want to target? Let us at Direct Link take care of your deliveries. We’ll make it easy for you.
Merchandise Mail Plus is the perfect solution for your secure and effective cross-border deliveries. You get the reach and efficiency of the global postal system, and the convenience of mailbox delivery. You also get the option of adding extra features.
Merchandise Mail Plus – the Facts
We’d like to be direct with you: We’ll take good care of your international deliveries. Your item will be delivered directly to your customer’s mailbox – making the delivery secure and convenient for both them and you. You get both reach and efficiency of the global postal system when you use Merchandise Mail Plus. If required, we are able to keep you posted on the progress of your ongoing deliveries.
Furthermore, your all-important customer communication is managed smoothly. For instance, your customers get a pre-advice email that keeps them in the loop plus this reduces frustrated calls to your customer service department. Another benefit of this type of email is that you can use it for marketing purposes. So, in addition to delivery status, it can include offers, promotions and other messages. You might have specific requirements depending on your preferences of course. We understand this and since we want to make it easy for you to do business, your best bet is to choose one of the service levels below that’s right for you.
Merchandise Mail Plus Level 1
Level 1 is a cost-efficient service for low-value items to customers worldwide. You get confirmation from Direct Link that the item has been received for further processing; your customer can also receive confirmation of this. Delivery is convenient – right to your customer’s mailbox. Items too large for the mailbox are sent to a local post office or service point for collection.
Merchandise Mail Plus Level 2
Level 2 is ideal for items distributed to and within Europe and to key destinations around the world. It offers the benefits of Level 1 – and more. When the item arrives in the designated country, we notify your customer by email stating the order is ready to be delivered. Not only does your customer get peace of mind but again, this also reduces calls to your customer service center.
Merchandise Mail Plus Level 3
Level 3 gives you the benefits of Levels 1 and 2 and more. This level gives you end-to-end tracking to most key destinations worldwide and, if required, delivery confirmation. Items are signed off by the customer – either at a service point or at their home or office. Insurance is available as an option. With all of these features, Level 3 is the most secure way to send your item.
Info meets adverts
Use the pre-advice email for marketing purposes – you can include offers, promotions and other messages in addition to the information on delivery status.
Why choose Direct Link?
- You get the experience and backing of our parent company PostNord
- You get reliability, reach and efficiency
- You are assured a global e-commerce delivery, the Nordic way
Want to know more?
Download our fact sheets
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