Incident Bulletin 8th of July 2022

This week’s bulletin contains the latest information about Aruba, Australia, Hong Kong, Iran, Macao, Mauritius, Netherlands and Sri Lanka.



Start date: 29 June 2022
End date: 1 July 2022
Incident: tropical storm – back to normal

Further to Incident Bulletin 01.07.2022, the designated operator of Aruba, Post Aruba, wishes to inform that the tropical storm warning has been lifted, and postal operations have resumed as of 1 July 2022. 



Start date: 6 July 2022
End date: ongoing
Incident: extreme weather and flooding

The designated operator of Australia, Australia Post, wishes to inform that extreme weather conditions and flooding across New South Wales are impacting the delivery and collection of all mail products to and from postcode areas 2747, 2748, 2749, 2750, 2752, 2753, 2754, 2756, 2757, 2758, 2759, 2765 and 2775. 


Hong Kong

Start date: 1 July 2022
End date: 6 July 2022
Incident: tropical storm – back to normal

Hongkong Post, the People’s Republic of China’s designated operator for the territory of Hong Kong, wishes to inform that the tropical storm warning issued from 1 to 2 July during the passage of Typhoon Chaba was lifted on 6 July 2022, and that postal operations are back to normal.



Start date: March 2020
End date: 4 July 2022
Incident: lifting of measures to limit the spread of COVID-19

Further to previous incident bulletins on the subject, the designated operator of Iran (Islamic Rep.), Iran National Post, wishes to inform that most government-imposed restrictions related to the COVID-19 pandemic have been lifted, and the difficulties arising from the pandemic have now ended. The frequency of inbound and outbound flights to and from Iran has also largely returned to normal. 



Start date: 20 June 2022
End date: ongoing
Incident: update on the state of immediate COVID-19 prevention

Further to Incident Bulletins 24.06.2022 and 01.07.2022, Macao Post, the People’s Republic of China’s designated operator for Macao, wishes to inform that deliveries of letter-post items and advice notes for parcel-post items resumed on 4 July 2022. To maintain social distancing, notification will be issued to the addressee for the collection of registered mail at designated post offices until further notice. The call centre for the Parcel Service, Mail Handling and Distribution Centre also resumed operations on 4 July 2022.

Outbound services for EMS and parcel-post items will, however, continue to be suspended until further notice. 



Start date: March 2021
End date: 6 July 2022
Incident: lifting of COVID-related restrictions

Further to previous incident bulletins on the subject, the designated operator of Mauritius, Mauritius Post, wishes to inform that the Government of Mauritius has lifted the COVID-related restrictions with effect from 6 July 2022. All postal operations have therefore resumed as normal. 



Start date: 16 March 2020
End date: 4 July 2022
Incident: lifting of measures to limit the spread of COVID-19

Further to previous incident bulletins on the subject, the designated operator of the Netherlands, PostNL, wishes to inform that it has lifted the suspension of signature on delivery for inbound items with immediate effect, and is again operating as normal.

It should be noted that for inbound items received by the Netherlands during the period of suspension, PostNL will not be able to provide a signature. PostNL will not accept any request for such a proof of signature or any claim based on a missing signature for items that entered the Netherlands between 16 March 2020 and the date of the present message. 


Sri Lanka

Start date: 28 June 2022
End date: ongoing
Incident: temporarily restricted work plan

The designated operator of Sri Lanka, the Department of Posts, wishes to inform that, owing to the ongoing fuel and power crisis and public transport issues, the Government of Sri Lanka has imposed a temporarily restricted work plan for government institutions with effect from 28 June 2022.

In view of the Government’s decision, the Department of Posts has temporarily limited all operational and administrative functions to three working days per week.

As a result, all post office functions, including deliveries, will be scheduled for Tuesdays, Wednesdays and Thursdays only. The remaining working days of Monday, Friday and Saturday will be treated as remote working days.

The Department of Posts wishes to highlight that clearance procedures for inbound mail to Sri Lanka will not be affected by this limitation, as arrangements to clear all incoming mail consignments arriving at Bandaranaike International Airport in Colombo have been duly implemented.

In view of this situation, the Department of Posts is unable to guarantee compliance with the agreed delivery standards for all mail categories and with the quality link to remuneration for letter-post services.

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