Incident Bulletin 16th of December 2022

This week’s bulletin contains the latest information about Aruba, Korea (Rep.) and the United Kingdom.

 

Aruba

Start date: 9 December 2022
End date: ongoing
Incident: temporary closure of IMPC AWAUAA

The designated operator of Aruba, Post Aruba, wishes to inform there was a fire at the international mail processing centre (IMPC) in Oranjestad (AWAUAA) during the night of 9 December and the early morning of 10 December 2022.

Given the location of the fire and the resulting damage, including all the smoke damage in the area and connected areas, the building has been temporarily closed and will not be operational for a number of days.

 

Korea (Rep.)

Start date: 24 November 2022
End date: 13 December 2022
Incident: strike – ended

Further to Incident Bulletin 02.12.2022, the designated operator of Korea (Rep.), Korea Post, wishes to inform that the Korean Public Service and Transport Workers’ Union strike has ended.

As a result, the processing of export volumes sent to Korea (Rep.) via surface/sea mail has resumed with effect from 13 December 2022.

 

United Kingdom

Start date: August 2022
End date: ongoing
Incident: update on strikes

Further to incident bulletins 14.10.2022, 28.10.2022, 25.11.2022 and 02.12.2022, the designated operator of the United Kingdom, Royal Mail, wishes to provide with updated information concerning industrial action in December 2022. Postal services were/will be affected on the following dates:

  • Wednesday, 14 December;

  • Thursday, 15 December;

  • Friday, 23 December;  

  • Saturday, 24 December.

Royal Mail will implement extensive contingency plans (as follows) to minimize disruption during the industrial action and will continue to do all it can to support customers as far as possible:

  • All mails for the UK should continue to be sent as normal. For inbound air services, the London Air Mail Unit will be operational and will continue to accept and process all inbound arrivals. For inbound road services, the International Logistics Centre (ILC), the Heathrow Worldwide Distribution Centre (HWDC) and Parcelforce Worldwide’s Coventry International Hub will all remain open and fully operational;

  • Each of these sites will continue to carry out customs clearance and processing activities as usual. The UK’s delivery operation will be affected on days when strike action is taking place. Despite the contingency plans, it will not be possible to replace the daily efforts of the entire frontline workforce. Royal Mail will do what it can to keep services running, but there will be significant disruption on the days of the strikes;

  • All Union member countries and designated operators should therefore expect to see some delays in items sent for delivery in the UK;

  • With regard to exports from the UK, all Union member countries and designated operators will continue to receive export mails from Royal Mail Group, including Parcelforce, as usual. Export volumes may temporarily be lower, but arrivals will continue as normal.

Please visit www.royalmail.com/latest-news for up-to-date and detailed information on services.

Please also note that the last posting dates before Christmas for international mails are provided at www.royalmail.com/christmas/last-posting-dates#lastpostingdates.

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