Incident bulletin 29th March 2019

Incident bulletins are sent weekly with information about situations that affect postal distribution.

This week’s bulletin contains updates about: Euro tunnel, Belgium, USA, Australia, Serbia, Brazil, China, Japan, Germany.



Euro tunnel – update

Start date: 26th March
End date: Unknown

Extended Security Checks and a French Customs strike at Calais and Dunkirk continues with extended waiting and transit times as a result.

Possible disruption to mail services to the following countries: France, Germany, Netherlands, Belgium, Italy, Spain, Switzerland, Austria, Hungary, Czech Republic, Slovakia, Luxembourg, Poland, Denmark, Norway and Sweden.


Start date: 25th March
End date: unknown

Air traffic controllers continue to strike: Skeyes air traffic controllers represented by the ACV union have resumed their strike until 2:00 p.m. local time on Mach 25. Flight disruptions expected at Brussels Airport. Further negotiations are planned on Tuesday, March 26.

United States – update

Start date: 18th March
End date: ongoing


Due to flooding, the following Post Offices have moved their operations to alternate locations as listed:

Branson, 51017 — Alternate location: Moville 319 Main St., 51039
Hornick, 51026 — Alternate location: Sloan 309 4th St., 51055
Ricketts, 51460 — Alternate location: Charter Oak 82 main St., 51439
Melvin, 51350 — Alternate location: Hartley 41 S. Central Ave., 51346
The following Post Office has reopened:

Ashton, 51232


Australia  – update

Start date: 23rd March
End date: Ongoing

Flooding reported following storms: former Tropical Cyclone Trevor has dissipated after causing evacuations in the Northern Territory of Australia. In Western Australia, Tropical Storm Veronica has weakened after damaging buildings and flooding roads between Karratha and Port Hedland.


Start date: 22nd March
End date: unknown

Strike affects postal services: employees of Post of Serbia have been on strike since March 22 at the main postal centers in Beograd, Novi Sad and Nis, among other locations. The strike has reportedly caused shipment delays.


Start date: 25th March
Delay: 1-3 days

Customs strike causes backlogs: an indefinite strike of customs officers has affected air cargo handling at Sao Paulo Airport in Brazil. Import shipments are delayed by up to 3 days while export shipments experience delays of 1-3 days.


Start date: 27th March
Expected end date: 29th March

Heavy rain affects road and air traffic: heavy rainfall has affected ground transportation in parts of northern Jiangxi and western Zhejiang provinces in China. Further rainfall has been forecast until March 29, causing flash floods and landslides in the affected areas.

Japan – customs inspection

Start date: 25th March

Japan Post would like to inform the designated operators of Union member countries that the customs inspection of inbound mail in Japan is being strengthened as part of counter-terrorism measures in connection with the following events taking place in Japan: – G20 Osaka Summit 2019 and related ministerial meeting; – Rugby World Cup 2019; – Seventh Tokyo International Conference on African Development (TICAD7); – 2020 Tokyo Olympic and Paralympic Games. Therefore, Japan Post would like to request the kind cooperation of all designated operators in conducting thorough inspections of the contents of mail items without exception, in accordance with UPU Convention article 20; – ensuring that all international mail items are accompanied by the required documents (certificate of origin, health certificate, invoice, etc.), where applicable; – not accepting any prohibited or dangerous goods, in accordance with UPU Convention articles 19.2 and 19.3.
Mail shipments to Japan In accordance with UPU Convention Regulations article 20-001, items to be submitted to customs control shall bear on the front a CN 22 or CN 23 customs declaration form. Customs declarations are to be completed in full in order to facilitate rapid clearance of items. Items containing goods to which a customs declaration form is not attached or for which the sender’s and the recipient’s full name and address, the contents, the number of items and the value are not indicated correctly in English, French or Japanese may experience unexpected customs clearance delays or may not be allowed into Japan. Filling out customs declaration forms Designated operators are asked to take the necessary steps to ensure that: – a customs declaration form (e.g. CN 22 or CN 23) is attached when necessary; – customers accurately describe the item’s contents. For example, simply indicating “clothing” is not sufficient. Customers should indicate the specific clothing item, such as jacket, pants, T-shirt, etc. “Gift” is not acceptable. The specific gift item should be indicated, such as wine, doll and so on; – customers indicate the quantity, weight and value of each article, as well as the currency (e.g. USD for U.S. dollars, EUR for euros); – customers attach the required documents, such as an invoice or receipt, where applicable.

Technical problems

Start date: 22nd March
End date: Ongoing

IT issues continue to affect flights: the significant disruptions at Frankfurt Airport (IATA: FRA) continue due to IT problems. Flight cancellations and delays have been reported and are expected to continue.

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