Incident bulletin 25th May 2018

Incident bulletins are sent weekly with information about situations that affect postal distribution. The latest information is always available online on our web where you can also subscribe to receive this weekly Incident bulletin by email.

This week’s bulletin contains updates about: Germany, France, USA, Chile, China, Brazil, Canada, Indonesia, India, Hawaii, Bahrain, Bangladesh, Egypt, Ethiopia, Iran, Iraq, Jordan, Kuwait, Libya, Morocco, Oman, Pakistan, Palestine, Qatar, Saudi Arabia, Sudan, Syria, Tunisia, United Arab Emirates and Yemen.



Start date: 24th May
End date:  On-going

Disruption reported at Frankfurt Airport: at least 20 flights have been cancelled and an additional 13 flights have been delayed at Frankfurt Airport (FRA) over a three hour period due to unspecified causes. No further information on when operations would return to normalcy has been reported.


Start date:   21st May
End date:  23rd May

Eurocontrol has announced possible disruption to flights as a result of an Air Traffic Control (ATC) walkout, forming part of a national public sector strike scheduled for 22 May. The aviation advisory indicates disruptions are possible from 17:00 UTC Monday, 21 May until 04:00 UTC on Wednesday, 23 May.


Start date:  21st May
End date:   24th May

A powerful storm recently swept across the Northeast causing damage and power outages in some locations of Connecticut and New York. As an update to service outages, all Post Offices in the storm impacted areas of the Connecticut Valley and Westchester NY Districts are now open.


Start date:   18th May
End date:    On-going

CorreosChile have informed of generic capacity concerns at customs due to increasing international volumes. Items can be queued up to 20 working days before being processed by Chilean customs. It is unclear at this point when the situation will improve. Currently it has been measured 25 working days total in transit.


Start date:  21st May

Thunderstorms causes flight delays at Chengdu Airport: Chinese sources indicated that flight delays occurred at Chengdu Airport on Monday, 21 May due to thunderstorms. More than 70 flights, all domestic, have either been delayed or suspended following the adverse weather in the city. Expect residual disruptions.


Start date:   22nd May
End date:  On-going

Brazilian Post has informed about a truck driver strike and subsequent highway blockades which began on Tuesday 22 May. This action has severely disrupted mail transportation in the country and as a result there will be delays in the processing and delivery of international mail.

Start date:   18th May
End date:  On-going

Reports have been received of a strike at Brazilian customs. Tax auditors will strike for 30 days, starting 14 May. Only essential operations will continue. We are in close contact with our Brazilian partners to confirm the impact the situation at customs have.


Start date:   24th May
End date:  On-going

Although delays still exist when posting to Canada, parcel delivery is slowly returning to normal. This had previously caused delays of up to 5 working days to some parts of Canada on their globalpriority and globalvalue services. Until full confirmation of a return to normal service will be received, Canada post continue to suspend the Service Guarantee on their globalpriority service as a result of this processing/ operational issue.


Start date:   22nd May
End date:  On-going

Volcanic eruption of Mount Merapi near Yogyakarta: Local sources are reporting that Mount Merapi has erupted twice in eight hours. The volcanic ash has landed on some nearby villages and residents have been evacuated. Expect disruptions in the area.


Start date: 21st May
End date:  5th June

Flight disruption reported at Mumbai Airport: flight disruptions at Mumbai’s Chhatrapati Shivaji International Airport (BOM) are set to continue until June 5, as the airport upgrades its Instrument Landing System (ILS) that guides flights on its main runway. More than 600 flights have so far been affected at the airport since the beginning of the week, mainly causing flight delays.


Start date: 21st May
End date:  On-going

Pahoa Post Office, 96778 ― Operations have resumed with normal business hours of 10 a.m. to 4 p.m. weekdays and 11 a.m. to 2 p.m. Saturday.

Mail delivery continues to be temporarily suspended in the following neighborhoods:

Leilani Estates
Lanipuna Gardens
Pahoa-Kapoho Rd.
Papaya Farms
Kapoho Beach
Kapoho-Kalapana Rd.
Seaview, Puna Palisades
Kehena, Kalapana Shores
Uncle Roberts
Kalapana-Pahoa Rd.
Chain of Craters Rd.
Black Sands
Residents of these areas are asked to pick up their mail at the Pahoa Post Office at 15-2859 Pahoa Village Rd.

Hawaii Volcanoes National Park Post Office ― Closed. Customers of this office can pick up their mail at the Volcano Post Office at 19-4030 Old Volcano Highway.

‘Special Notice’

The addressing policy of the Country for Delivery has to be followed for UAE or it risks mail not being Delivered.

Address format:

Full Name of Addressee
PO Box. No.
Name of Emirates
Name of the State









































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