Incident Bulletin 21st of December 2020

This week’s bulletin contains the latest information about Brazil, Denmark, Lithuania, Samoa, Slovakia, Slovenia, Thailand.

 

Brazil

 

Start date: 16 March 2020
End date: 01 January 2021
 
The designated operator of Brazil, Correios, wishes to inform that it will close the case of force majeure, relating to the impact on postal services of COVID-19, on 31 December 2020.

From 1 January 2021, postal operations will be back to normal, while respecting the safety guidelines:
All letter-post, parcel-post and EMS items normally requiring signature upon delivery will continue to be handed over without signature.  

 

Denmark – parcels during peak 2020

Latest update: 17 December 2020
 
Distribution of parcels
Before Christmas, first shopping malls and then liberal professions must close. This will only affect the distribution of PostNord parcels to a limited extent. The vast majority of the collection points are located in grocery stores, so it will still be possible to collect parcels from them as such stores will remain open. If any of them do have to close down, the parcels will be moved to nearby collection points that are still open, and customers will be notified immediately. After Christmas, all other non-essential stores will close and only grocery stores will be allowed to remain open between December 25 and January 3.

As of 17th December, re-delivery of business parcels is no longer possible. All parcels that cannot be delivered to the address will be returned. Note that your customers can issue one-time authorizations to ensure delivery.
 
As Denmark currently have record-breaking parcel volumes, it is not possible to store parcels that cannot be delivered to closed businesses at the moment. This means that all B2B parcels that cannot be delivered to closed businesses in the coming weeks will be returned to the sender.
 
Collection points – under control
As mentioned, the vast majority of collection points are located in grocery stores, so they will therefore only be affected by the shutdown to a limited extent. All stores with parcel collection services are allowed to remain open. The collection points that decide not to stay open for parcel collections will immediately be removed from the API, so that your customers can no longer choose them.
 

Lithuania

Start date: 17 March 2020
End date: ongoing
 
The designated operator of Lithuania, Lietuvos paštas, asks us to inform that the Lithuanian Government has approved tighter lockdown measures and extended the national quarantine regime until 31 January 2021.

The lockdown measures in place throughout the country include the mandatory closure of non-essential shops and services, as well as restrictions on movement.

While these measures remain in place, postal services will be operating under certain restrictions, such as limited working hours in post offices and a reduced workforce in order to minimize contact between people. Items normally requiring the addressee’s signature upon delivery will be handed over without signature.

The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Lietuvos paštas is unable to guarantee compliance with the usual delivery standards. Therefore, the situation of force majeure declared previously will continue to apply.
 

Samoa

Start date: 26 March 2020
End date: ongoing
 
The Government of Samoa has extended the state of emergency until 16 January 2021.
The restrictions detailed previously remain unchanged.

 

Slovakia

Start date: 16 March 2020
End date: ongoing
 
The designated postal operator of Slovakia, Slovenská pošta, would like to inform that the Slovakian Government announced a new lockdown, which will come into effect on 19 December and last at least until 10 January 2021.

Slovenská pošta will continue to provide postal services, but will operate with a reduced workforce and subject to the new lockdown restrictions and safety guidelines. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovenská pošta is unable to guarantee compliance with the agreed standards. Therefore, the force majeure situation declared through previous Incident Bulletin messages remains in place until further notice.

 

Slovenia

Start date: 17 March 2020
End date: ongoing
 
The designated operator of Slovenia, Pošta Slovenije, wishes to inform of the continuation of the national lockdown in Slovenia owing to the significant number of new infections.

The Government of Slovenia has extended the formal declaration of epidemic for another 30 days. The decision was officially published in the Official Gazette of the Republic of Slovenia, and is available in the Slovene language only via the following link: www.uradni-list.si/1/objava.jsp?sop=2020-01-3330 .
 
As a result, Pošta Slovenije is officially extending the force majeure until 31 December 2020.
 
 

Thailand

Start date: 4 December 2020
End date: 16 December 2020
 
The designated operator of Thailand, Thailand Post, would like to inform that the heavy rain in southern Thailand has ended, and postal operations in the affected areas are back to normal as of Wednesday, 16 December 2020.

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