Incident Bulletin 19th of March 2021

This week’s bulletin contains the latest information about  Italy, Malta, New Zealand, Samoa, Slovakia, Slovenia, Thailand.

 

Italy


Start date: 16 March 2021
End date: ongoing
Incident: high volume of parcels

 

The designated operator of Italy, Poste Italiane, wishes to inform that, owing to very high and unexpected parcel volumes received from non-EU countries, the customs warehouse is experiencing a critical situation.
 
Poste Italiane is not only facing considerable difficulties in storing and clearing these incoming parcel-post items, but the situation also implies slower transit times from the airmail unit (AMU) to the office of exchange (OE).
 
Poste Italiane wishes to apologize for any inconvenience caused, but would emphasize that staff are making every effort to clear the backlog. 

 

Malta


Start date: 16 March 2020
End date: ongoing
Incident: Coronavirus

The designated operator of Malta, MaltaPost p.l.c., wishes to remind that, owing to the COVID-19 emergency, and further to new government measures to control the pandemic, inbound and outbound letter-post, parcel-post and EMS services remain severely disrupted owing to very limited airline capacity to Malta. This disruption is expected to continue until airlines resume normal operations and sufficient transportation capacity becomes available.
 
To abide with national health guidelines, while ensuring the continuity of all its obligations towards customers, MaltaPost is also adapting its domestic operations as appropriate to protect the health of postal workers.
 
Consequently, MaltaPost cannot currently guarantee delivery standards and times. Delays in the processing and delivery of mail are also to be expected throughout the islands of Malta, and compliance with quality of service standards will continue to be affected by force majeure.
 

New Zealand


Start date: 15 February 2021
End date: 12 March 2021
Incident: Coronavirus

The designated operator of New Zealand, New Zealand Post, asks us to infor that the entire country has returned to Alert Level 1 of the national pandemic plan (https://covid19.govt.nz/alert-system/alert-level-1/), with effect from 12 March 2021.

Delays may still be experienced for a period while any possible backlog is cleared.


Samoa


Start date: 26 March 2020
End date: ongoing
Incident: Coronavirus

The designated operator of Samoa, Samoa Post, asks us to inform that the Government of Samoa has extended the state of emergency until 14 April 2021.
 
As there is still only one cargo flight into and out of the country per week, Samoa Post requests that all mail to Samoa be sent as closed transit through New Zealand. All inbound mail is subject to a three-day quarantine upon arrival and delays in the delivery of mail are therefore to be expected.
 

Slovakia

Start date: 16 March 2020
End date: ongoing
Incident: Coronavirus

The designated operator of Slovakia, Slovenská Pošta, would like to inform that the Slovakian Government has extended the state of emergency by a further 40 days, with effect from 20 March 2021.
 
Slovenská Pošta will continue to provide postal services in line with public health measures and other restrictions, but with a reduced workforce. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Slovenská Pošta is unable to guarantee compliance with the agreed standards.
 
The situation of force majeure previously notified is extended until further notice, and the restrictions announced previously will continue to apply.
 

Slovenia

Start date: 17 March 2020
End date: ongoing
Incident: Coronavirus

The designated operator of Slovenia, Pošta Slovenije, wishes to inform that the Government of Slovenia has extended the formal COVID-19 epidemic status by a further 30 days with effect from 18 March 2021.
 
Pošta Slovenije will continue to provide postal services with a reduced workforce, in line with public health measures and other restrictions. The processing and delivery of all types of inbound and outbound mail (letter post, parcel post and EMS items) will continue to be affected, and Pošta Slovenije is unable to guarantee compliance with the agreed standards.
 
Therefore, the force majeure situation previously notified is being extended until further notice, and the restrictions announced previously will continue to apply.
 

Thailand


Start date: 17 March 2021
End date: ongoing
Incident: Coronavirus
 

Thailand Post would like to inform that, to minimize the spread of COVID-19, the Government of Thailand has declared a state of emergency for the whole country, but five provinces in particular: Samut Sakhon, Bangkok, Nonthaburi, Pathum Thani and Samut Prakan.
 
The public health measures and restrictions in place are impacting international inbound and outbound postal operations, and a situation of force majeure is invoked with respect to quality of service until circumstances return to normal.
 

Incident Bulletin

Weekly updates on incidents and issues worldwide that could potentially affect your deliveries.

Get the Incident Bulletin straight to your inbox.